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  1. Today
  2. After a few hours, the issue appeared to resolve itself. I took no action in the intervening time.
  3. Yesterday
  4. I am having an issue with UFile online. I added a BC political contribution form by mistake and removed it right away without issue. However, ever since then, I can no longer see the review screen because UFile says there are 2 errors in the return citing "the certificate number should be 9 digits". Clicking the "click here to fix" links simply take me to the BC tax credit screen wherein I can add more forms if I want. I need to resolve this issue because otherwise, I cannot submit the taxes.
  5. Hi , i have the same problem , i have been using this system for 6 years and no problems , usually when ot tells you t hat t here is an error , you click n it to rectify the problem ,this usually brings you where the problem is and the line that needs correction or to be filled is yellow outlined in red , this year on that same problem you have expenses for vehicle , all it does is bring you back where i stated to fill in the details of the vrhicule and no line is outlined or yellow . tried everything in the book , no results .........hummm don't know what to do .
  6. Last week
  7. Hi, I am completely lost. I sold my class 10 vehicle on trade in for a class 10.1 in 2019. How do I do this, considering class 10.1 is different and not many of the examples I see where its a 10 replacing a 10. Also, to make things more complicated, the trade in was higher than the depreciated value at the end of 2018. So is that a capital gain? Have wasted too much time on the phone with CRA all week. I got conflicting information, nobody over there was any help which surprises me because in the past I was always able to get help fast over the phone. Thanks
  8. Hi clm9794, you have to enter the proceeds of disposition, the book value as well as all the informations on your T5008 and the software will do the calculation whether it is a gain or a loss
  9. Greetings, I am applying for pre-approval to buy a house, and the bank is asking that I provide a full T1 General, NOT the 'Consolidated' version. I do not seen an option anywhere in the online UFile interface to download the full T1 General - only the UFile T1 General Condensed, and the federal T1 General Condensed. According to this: https://www.ufile.ca/get-started/supported-forms, UFile "supports" the T1 General (as well as many other forms), but I can't seem to find an option anywhere in the interface to produce it (or any of the other forms). Any advice? Thanks, Rob
  10. to report a loss do I put a negative sign or brackets around the numbers? otherwise it will look like a gain?
  11. Hello jessie, we suggest that you send your request to the UFile support group at Support@ufile.ca
  12. Earlier
  13. endrick

    Ufile 2019 updates

    2019 installed and working properly. Today it downloaded updates and then when it came to installing, no go. Message says it cannot find a source. It does download, but does not tell me to where so I could check where the file is. Error 1706 No valid source could be found. But when I launch the 2019 program, it does work properly. Where does the download go or where does it look for the source - source is on my C drive in Program Files (X86).
  14. I have included the other information and selected the appropriate , is it where you entered next the income Cause it still sowing pensionable earning exceeds T4income Please assist
  15. UFILE stole my money as well. I can't get in touch with them for 10 days to get a refund, they never pick up phone and never respond to help@ or support@ email address, nor to their Facebook account. That is of course after their software failed to produce correct tax return.
  16. Schedule 23 for allocating Small Business Deduction is not available. How do I show this for related corporations?
  17. I have entered the amount in "Other property income" but Schedule 7 does not appear? What should I do? My particular income entry was for Canadian income not foreign but I believe Schedule 7 should still appear?
  18. Hi Karen Pan, the dependent will have to report his informations manually to an independent file
  19. Has Ufile developed a way to transition a student/dependent to an independent file and have the previous years data transferable to their current taxation year?? I don't want him to pay for his own Ufile account and not have this information available.

  20. Has Ufile developed a way to transition a student/dependent to an independent file and have the previous years data transferable to their current taxation year?? I don't want him to pay for his own Ufile account and not have this information available.
  21. Spoke too soon. Got an email from a live person a minute ago. Told me they found me and purchase records but no order for 2019 version. Guess I'm too impatient!
  22. I already email support@ufile.ca on Monday. No answer from there either. As I said no support from Ufile. Stopping to buy Turbo Tax on my way home tonight. Ufile has lost a customer now. Considering they monitor this Forum and received an email but have refused to answer shows they really are not interested in supporting their customers.
  23. Hi jr_greatwhite@sympatico.ca, we suggest that you send your request to the UFile support group at Support@ufile.ca
  24. Thank you Nawal but I have done that. Reply did not help and my reply back, as they directed, has not been responded to.
  25. Well that was a waste of money buying Ufile used it for 10 years, I guess Ufile doesn't actively support their product anymore. Guess I will switch this year two a new product that offers and supports their product, Turbo tax bit more expensive, but maybe better support.
  26. Hi Banany.cpa, To generate Schedule 7 in UFile T2, please follow the steps below: 1. In the QuikClik navigator click on the section "Income source". 2. In the drop down menu select "Other property income" and enter the information concerning the income from other property on the right hand side of the screen. Schedule 7 will then be available on the Tax return tab in the client copy.
  27. Hi Peter D, Given the particularity of your situation, we suggest that you send your request to the UFile support group at Support@ufile.ca
  28. I work as a sole Proprietorship. I just want to claim my vehicle expenses like mileage and repairs as my car is old and I purchased it quite awhile ago. I have filled out everything as I did last year but I keep getting to errors and cannot see why. When I click on the error messages it gives me nothing leaving me to believe it is a bug in the software. I even opened up my previous taxes and copied everything word for word still the same error messages that do not tell you anything. I have attached images to show what I have filled out. If anyone can tell me what I am missing I would much appreciate it.
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