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  3. Hi, Your request # UF565715 is in progress. Please stay tuned.
  4. I have already requested support. Meanwhile, I saved and closed the online application and upon reopening all 14 CCA details showed up. So that is a glitch but kinda manageable. The first issue remains outstanding. I had a limited audit inquiry because all my assets, new acquisitions and from previous years, messed up in Column #2. Now I am thinking to send the paper bar-code return along with manual Schedule 8 and the explanation.
  5. Hello iip, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  6. Antoine7

    Land profit

    Hello Linda courtney, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  7. 1. Where do I enter the CCA details that the amount appears in column 3 Acquisitions? 2. I entered 14 CCA details however the generated schedule 8 in tab "4 Tax Return" had only 11 entries, hence the amount of tax was greater than it was supposed to be. The questions were on Ufile T2 2018
  8. Linda courtney

    Land profit

    How do I claim land sold for a profit and rental income for a loss
  9. Antoine7

    REFILE 2017

    Hello KANNAN005, For more information, please use the following link: http://community.ufile.ca/forum/176-how-to-request-an-adjustment/
  10. KANNAN005

    REFILE 2017

    I HAVE UFILE WINDOWS 2017 HOW TO DO REFILE 2017 TAXES CRA SAYS UFILE SUPPORT REFILE
  11. Hello Neco, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  12. I've encountered a similar issue with Class10 CCA - Automobile used for self-emplyed T2125. CCA should be $4,548 - but T2125 wierdly shows $8,482 ???
  13. Hello Joel M, For technical reasons, it is not possible to transfer TurboTax (TurboTax) 2017 data to UFile 2018. We apologize for any inconvenience this may cause you. UFile uses an exceptional and highly evolved calculation engine that has been used extensively in the offices of tax professionals and online for many years with great success. If you would like to use our software, we could give you a free 2017 software to import 2016 TurboTax data to UFile 2017. You will be able to enter your 2017 information and report automatically to 2018. You will also be able to import personal information to 2018, then enter the amounts reported manually. They can be found in your Notice of Assessment and in the PDF copy of 2017. Please let support@UFile.ca know if you want the free software of 2017.
  14. Hello dfsampson, Sharing child care expenses - Quebec resident For Quebec residents, the program will grant credit by default to the person with the highest income. However, you can change the treatment granted for child care expenses in Quebec. To do so, in the file of the person who wishes to claim Schedule C, please follow the steps below: 1. In the "Left side menu on the Interview tab", select "Quebec credits". 2. On the right-hand side of the screen, choose "Sharing tax credits between spouses on Quebec Schedules B, C, J and P". 3. On the page entitled "Sharing of the Quebec credit between spouses", select the line "Québec - Schedule C - Child care" and in the drop-down menu to your right, indicate your choice. 4. If you choose "Claim All", the total amount of the Schedule C credit will be given to the person requesting it. 5. However, if you choose "Claim portion", on the line that follows, it will indicate "If you selected Claim portion, enter the amount you are claiming", in this field we need to enter the amount the taxpayer wishes to claim. The unclaimed portion will be automatically entered in the spouse`s return. The program will carry over the amount to line 455 of the Quebec return and generate Quebec Schedule C in the designated person's file.
  15. Hello, I am helping a friend out with her return and this is the situation. In 2018 her and her husband divorced and they have one child, and it was decided that she (the daughter) would live in a shared custody arrangement. She spends a week with one parent, then a week with the other etc, and there is an arrangement in the divorce agreement that expenses outside of this are shared as well. My question is about how to claim this in the software. It seems to be an all-or-nothing affair on the Controls page, other than the line about including the child in the CCB calculation. Is there a way to split the claim for this child within this program? Thank you
  16. Exact same problem for me. I bought this product based on the belief that I could import TurboTax data. Very disappointed.
  17. Earlier
  18. The issue went away by itself, I assume UFile stores different customer data or filing years on different databases or cloud providers and when they came to the office on Monday, they repaired the issue affecting my return. thanks!
  19. Hello Nestra, An email sent on your request # UF564382
  20. Hello bozhang1212, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  21. Hello puneet, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  22. Hello bukymo, .COR extension file –Transmission UFile T2 creates the *.COR extension when you transmit your tax return electronically through EFile. You won’t be able to download a *.COR extension for your tax return in UFile T2 but by clicking on the link below you could register online for a web access code or EFile number with the Canadian Agency Revenue. CRA – web access code https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/corporation-internet-filing/about-corporation-internet-filing-service.html Corporation Internet Filing Helpdesk – EFile agent number https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/corporation-internet-filing/hours-service.html#P35_1022
  23. I called CRA and received the Web Access Code, but for me to file through the CRA website i will need the .cor file, how can i have access to the .cor from UFileT2?
  24. Hello Jamie S, ***** If your operating system is Windows Vista, 7, 8, or 8.1, please update it. It is possible that it has not been automatically updated. Follow the instructions: Click on 'Start’, then select 'Control panel'. In the new window, please click on 'Windows update' and follow the instructions. **** If your operating system is Windows 10, Are you using “Controlled folder access” of Windows Defender? Controlled folder access in Windows Security reviews the apps that can make changes to files in protected folders. Occasionally, an app that is safe to use will be identified as harmful. This happens because Microsoft wants to keep you safe and will sometimes err on the side of caution; however, this might interfere with how you normally use your PC. You can add an app to the list of safe or allowed apps to prevent them from being blocked. 1. Select Start > Settings > Update & Security > Windows Security > Virus & threat protection. 2. Under Virus & threat protection settings, select Manage settings. 3. Under Controlled folder access, select Manage Controlled folder access. 4. Switch the Controlled folder access setting to On or Off. Please try to remove and reinstall UFile 2018 in a different folder (C:\UFile 2018). To remove UFile for Windows 2018, follow these instructions: 1. Go to "Start". 2. Go to "Settings". 3. Select "Control Panel". 4. In the "Control Panel", select "Programs and Features". 5. Locate UFile 2018 and click "Remove". To reinstall: https://www.ufile.ca/download VERY IMPORTANT! During the installation, the software will ask you the folder of the application. If the folder by default is C:\Program Files 9x86) \UFile 2018, please click the "Change" button, and enter it manually: C:\UFile 2018.
  25. Hi there, I am having this problem as well but on Windows 7. It was working fine until 2 days ago, but when I tried starting it up tonight it is as described above. I've uninstalled and reinstalled a few times, I looked for that %localappdata% file or folder and it Windows can't find it. HELP!!! The filing deadline for self-employed people is fast approaching!
  26. Cannot Open T2 2019 Return. All the other years (2018, 2017, etc.) and all the T1 filings work fine. Only the latest T2 errors out. The 2019 T2 used to work fine last week. I tried 4 different browsers, all on the latest release. The 2019 T2 is already paid. I do not want to try deleting it and recreating it. This is the error I get. " Sorry, an error occurred while processing your request" I already submitted a service request but just wondering if you have any ideas. Thanks, Ray
  27. Hello dhmpel2@gmail.com, Unfortunately there is no feature to report from online to windows. But the opposite is possible.
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