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  4. Hello jonnyjain, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  5. I am also Used window 10 based Operating system from last 1 year. I am also facing the same problem when we can download one file that can be infected by the virus and I am unable to save my important file and it shows an error message that can be locked by another app then we scan with window defender but not resolve my issue for the solution we can visit at Windows Tech Support they can solve my problem.
  6. Antoine7

    How to find line 450 in questionnaire

    Hello billtubbs, What is the amount in box 24 of your T4?
  7. billtubbs

    How to find line 450 in questionnaire

    Follow-up information: I found the following note on Box 18 of the T4 questionnaire (employee's EI premiums) that says: Could this be something to do with it? How do I find out if and where UFile reported the over contribution and stop it doing that?
  8. I'm trying to submit my 2014 tax return. When I tried to submit via NETFILE UFile reported the following error: How do you find "line 450" in the UFile questionnaire? I can't find a search function or reference index that would help with this. How do I delete the entry in UFile?
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  10. Antoine7

    Pension Splitting and OAS Clawback

    Hello Barry Schafer, Repaid amounts If during the tax year, you have repaid an old age security pension, or CPP/QPP benefits, or any other repayments, please follow the procedure below: 1 - In the "Left side menu on the Interview tab", select "Interview setup"; 2 - On the screen to your right , go to "Other topics" group, and check the box "Repaid amount made to the government or to an employer" and click "Next" at the bottom of the page; 3 - Return to the ''Left side menu on the Interview tab" and select "Repaid amounts", 4 - On the screen to your right , choose the option "Types and amounts of repayments made"; 5 - On the page that appears, choose the type and amount of refund that you have made; 6 - To enter a different amount for Quebec click on the "Maple Leaf'' icon, located to the right of the page and a new field will be displayed where you can enter the amount for Quebec. This box will only appear if you have entered the federal amount first, enter $ 0.00 if you have no Federal amount to repay.
  11. Barry Schafer

    Pension Splitting and OAS Clawback

    Does maxback consider the OAS clawback when calculating pension splitting? I understand Turbo tax does but I have been using ufile for many years and do not want to switch.
  12. Antoine7

    Ufile Pro vs Ufile for Windows

    UFile (standard max 20 returns) allows the users to NetFile. UFile Pro (over 20 returns) allows the users to EFile.
  13. Jamie S

    Ufile Pro vs Ufile for Windows

    Thank you Antoine7 for responding. I tried emailing the support department but didn't receive a response. Follow-up question: Does Ufile for Windows on its own, and not in addition to Ufile Pro, allow prepares to EFILE only?
  14. Antoine7

    Use CNIL for Capital Gains?

    Hello vicious.arcanus@gmail.com, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  15. Antoine7

    Ufile Pro vs Ufile for Windows

    Hello Jamie S. With UFile Pro, you can exclusively send your tax returns via EFILE. Should you want to send up to 20 returns via NETFILE, you will have to add a UFile Standard key to your program. For additional information, we suggest that you send your request to: Support@ufile.ca
  16. For a preparer who is a registered efiler what is the advantage of paying more for Ufile Pro than for multiple copies of Ufile for Windows?
  17. vicious.arcanus@gmail.com

    Use CNIL for Capital Gains?

    Hi, I have a CNIL balance for 2017. I have also sold shares in 2017 - can I use the CNIL to offset the capital gains? If so - how do I get UFile to do so?
  18. Antoine7

    password protected not sure how this can about

    Hello, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  19. Wojtek23

    password protected not sure how this can about

    Did you find out how to resolve it? I run into the same issue. All of the sudden my 2015 ufile became password protected even though I did not set it up.
  20. Antoine7

    Refile T777

    Hello captaincrash, The ReFILE service is not available in UFile 2017 will probably be available in UFile 2018. If you wish, you can also amend your tax return online by using "My Account" on the CRA website. https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html NOTE: It is recommended that you keep your previously filed tax return, and prepare separately an amended tax return based on the changes you make. Print this amended tax return and compare it with your original tax return. Take note of the line numbers that are affected, as you will need them when completing your adjustment request. To do so, please follow these steps: 1- In the "Left-side menu on the Interview tab", click on "Interview setup". 2- On the page that appears to the right, scroll down to the "Other topics" section, check the box for "Adjustment request for a tax return that has been filed" and click "Next" at the bottom of the page. 3- Return to the "Left-side menu on the Interview tab", select "Adjustment request" at the bottom of the list and, on the right-hand side of the screen, click on the plus "+" symbol to the right of the form you need, either "T1-ADJ adjust a federal tax return" or for Quebec residents "TP-1.R adjust a Quebec tax return". 4- Select the "Taxation year" you want to correct from the drop-down menu to your right, and then enter the relevant information. 5- For the question "Line number of the jacket regarding the the adjustment", choose the one that applies from the drop-down menu. Then, on the next two lines, enter respectively the amount that was claimed on the original tax return, followed by the revised amount to be claimed on the amended tax return. 6- If you have multiple lines to correct, click on "+ Add another" to add additional lines. 7- If you have additional information or explanations, fill out the bottom section. If needed, attach a separate sheet with your adjustment request by recording the necessary information. If applicable, provide also the corresponding line number for the credit. 9- Once you have completed your adjustment request(s), click on the fourth tab "Tax Return". 10- Double check to make sure the adjustment request(s) are completed correctly. Then, click on the "Print" icon, choose the option "Selected pages" and on the list to the right, select the pages to print, i.e. the form T1-ADJ (federal). Click on the button "Start printing". Be sure to sign your request(s) and provide all supporting documents. The CRA will send you a Notice of Reassessment once your adjustment request has been processed.
  21. captaincrash

    Refile T777

    Hello I submitted my 2017 Tax receipt but have to adjust my employment gas amount(s). I submitted the T777 twice for 2 cars but the gas number is wrong. How to I re-file this properly as I don't know the line item that should be used for this - or do I just re-calculate the total gas number and subtract it from the total employment expenses. Thanks in advance.
  22. Antoine7

    Can not print without activating

    Hello Greg Mackey, We sent you a message to your email address with request # UB2581478, containing the necessary information.
  23. Greg Mackey

    Can not print without activating

    I need to print the first few pages of my 2016 return, but no longer had ufile 2016 installed. After installing it I can see my interview questions, and the information showing that I used efile, but can not print as it is still in demo mode. Is there any way to print an old return without re-purchasing ufile? (Yes, I should have printed to PDF after submission).
  24. Hi jpz, We are sorry for that incident, however, may be an IT Technician can help you to recover that file from your crashed hard drive. Or, another alternative, you can contact CRA for your tax information. From UFile side, we have no access to your return, but we can provide the following download links for UFile 2017 to reinstall the program. http://downloads.drtax.ca/ufile/UF2017MQ2ZJCFIL0P8TNKOK8MlWK7/ufile2017.exe
  25. Hi, My hard drive crashed recently so the tax file for 2017 (in the format of xxyy.u17) stored on that hard drive is lost. Is there a way to recover that file so I can continue to use UFile 2018 for next year? Should I contact UFile support or CRA for the tax information? Thanks in advance!
  26. Cam

    Line 9923 (tax year 2016)

    Go to T2125 interview, then under CCA section. Ufile has hidden the Land all the way down at the end of rates for some strange reasons.
  27. RGEEZIE

    Charitable donations

    I have this exact same issue - had to contact CRA and advise that my amount of charitable donations is incorrect. @Ufile support , @Cristina- is this a software bug and what is your plan to address?
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