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  1. Yesterday
  2. hairgal

    Error 371 - NO RESPONSE FROM SUPPORT

    Hendre, did you ever get this issue sorted? How did they end up fixing it? I have the same problem and they suggested me to clear the corporte history at the end of the return, which did not help at all.
  3. hairgal

    Error code 371

    Thanks! The 1-st previous year end shows as 12-31-2016 which is correct. Box 060 (tax year start) on my 2017 T2 return still shows as 01-01-2018 instead of 01-01-2017. Any other suggestions?
  4. Last week
  5. Antoine7

    Error code 371

    Hello hairgal, Please verify the historical data in the bottom of the T2 interview.
  6. Bobhuang

    Retrieval of tax return

    Logged in my 2017 tax filing, click on my tax return. Got black screen instead of data. Please help. I have dutifully filled in everything properly and reviewed in the interview pages. CRA told me that the number in the interview pages do not show in the tax return. I have used netfile since it started. Never had any problem.
  7. Earlier
  8. hairgal

    Error code 371

    I keep getting " Error code(s):371The tax year end date is earlier than the tax year start date" . The start date of my 2017 return shows 01-01-2018, instead of 2017 and for the life of me I can not find where I can change it. This question did not come up during the interview process. I have tried to submit a ticket, but never get answers nor confirmation emails. Can someone please help me.
  9. Antoine7

    deceased taxpayer - transfer HBP to spouse

    Hello TedR, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  10. Antoine7

    Cannot open Ufile 2017 file

    Hello BlackDog, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  11. BlackDog

    Cannot open Ufile 2017 file

    I used Ufile 2017 Windows to calculate and netfile my 2017 taxes... just like I've done for at least 5 years with this product Now, when open the program ( 2017 ) and choose that 2017 file, it just spins its wheels for several seconds and then the whole program shuts down ! What's the fix for that ??
  12. The taxpayer passed away in 2017. On the final return Ufile automatically assumes the outstanding balance of the Home Buyers Plan is to be repaid by the deceased taxpayer and includes this amount as RRSP income. However the executor and the surviving spouse have agreed in writing to transfer the deceased taxpayers balance to the surviving spouse as permitted by CRA. Incidentally the surviving spouse also has a similar balance outstanding. How can I over-ride the Ufile RRSP income inclusion in the deceased taxpayers final return?
  13. jctaruc

    Save $ 25 UFile T2 ONLINE

    How do we avail of this offer if we already started a free trial return? The original price shows up when you try to buy.
  14. Tate

    life insurance choice

    Hi Guys, I have just recently moved to Oshawa, Ontario, with my family and I am currently looking for a Life Insurance cover for my family. I did a general google search about it, but now I am confused. I am bombarded with lot of information from the internet and now I am in twilight zone. Guys, I need your help, is there any trustworthy insurance service providers in Oshawa that I can take help from. Most important feature that I am looking forward in an life insurance is, lifetime coverage, along with a reasonable premium rate and a flexibility to change the premium. The main problem that I face today, is that, I am not able to compare the various insurance offers, available with the insurance providers. I do not want to get ripped off, hence I have narrowed down my search to insurance brokerage services Oshawa, to find an Insurance adviser. Is it a better idea to consult an insurance adviser for my insurance requirements, please help me by mentioning your opinions.
  15. Hi Guys, Thanks for having me here.
  16. thebluejay

    scam email?

    Okay, I used the link and it brought me to the BUY NOW page. I put my selected item into the cart and selected checkout. After entering all of my personal information, I tried to enter my credit card number and there is no box to enter the number. I can enter the expiry date, but not the card number. There is no field for it. I am using the Chrome-based Vivaldi browser but I also tried on Firefox and the same problem exists. What's going on? Doesn't make the company look to good!
  17. Antoine7

    scam email?

    Hello thebluejay, The link will drive you to:
  18. thebluejay

    scam email?

    Is this email legitimate or phony? How can I tell? Each link opens to this address: http://links.ufile.ca/wf/click?upn=4B2loIOnlfqx6x-2FvxRXzAYsKZwrVuLBSh7I7SI-2BGAuLtnnlsc3yfzB0JApcqYuLbBdU714NYcslKGIy17ecxI4uhtZffl-2FuS5kUz2KcuU1rsMJphpIusHGA00icyBvTbuelg5FJEvR-2FGJE1sN-2FVWfA1QlijmtLOEyjpCa1KBwAIoDfJtiV7wQEC-2BahBtGBhs_PCUoqcHTpt9sLGntEi-2Fe4DuCWeHXLeeyQF-2B6a6foZNPLa-2BnUVgQ-2FC9T3BLi3hETuYFtxncDLVW1oFaOucrX6IqyViDkzSdWEJM6bqV6ZHS8kjxqJp1dsFTLVGs54viSewmjoevWOMG6B0mepfuPQvmMa6SukY6ddHgIjXZnfNci5lsyslMN77mD1F-2Br-2Fmwu7ce2a9vOxSigYKbtF8NN1Hwdit4uf1qpe9L2092lgwuu1FN8XZKEJ9IibvYF0qG0cm0e5ViLpDyWo0EkVDwltA8J8hF2ljOJ6LCCJuJ6n6ep5nyNkX-2BvSQOwgchO6-2FpM7AlT2EJPjRdrXm39kbVRApQc35hfmS3rmi3Td112lhpOlAqf6Fub6J5mMaFfcEYvVXJsyWjwfxG9Wta3OsGly6olMFN8mXotYNzWu4woWXn8-3D ufile.doc
  19. Antoine7

    2017 Windows Tax Software

    Hello SASmith, You can download different browsers from the links below. Firefox: https://www.mozilla.org/en-US/firefox/new/ Google Chrome: https://www.google.ca/intl/en/chrome/browser/desktop/ Internet explorer: http://windows.microsoft.com/en-CA/internet-explorer/download-ie
  20. aGordeno

    2017 Windows Tax Software

    As long as I know, it's recommended to use Ufile with Chrome-based browsers (Chromium ones as well) or Edge instead, but heard nothing about Firefox. Does the CRA allows to use third-party tools to complete the taxes, such as this one https://w9.pdffiller.com It requires to pay once again for using all features but it works with all browsers as well
  21. Hello Alex Farrell, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  22. Thanks for advising but what are we supposed to do now if we need to make adjustments to returns that are currently in the Objection phase with CRA? I need access to the 2009 Ufile site to make changes. Please advise.
  23. Antoine7

    Poor Customer Support

    Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  24. Franco

    Poor Customer Support

    Did you find a solution for your problem?
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