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  3. For a preparer who is a registered efiler what is the advantage of paying more for Ufile Pro than for multiple copies of Ufile for Windows?
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  6. vicious.arcanus@gmail.com

    Use CNIL for Capital Gains?

    Hi, I have a CNIL balance for 2017. I have also sold shares in 2017 - can I use the CNIL to offset the capital gains? If so - how do I get UFile to do so?
  7. Antoine7

    password protected not sure how this can about

    Hello, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  8. Earlier
  9. Wojtek23

    password protected not sure how this can about

    Did you find out how to resolve it? I run into the same issue. All of the sudden my 2015 ufile became password protected even though I did not set it up.
  10. Antoine7

    Refile T777

    Hello captaincrash, The ReFILE service is not available in UFile 2017 will probably be available in UFile 2018. If you wish, you can also amend your tax return online by using "My Account" on the CRA website. https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html NOTE: It is recommended that you keep your previously filed tax return, and prepare separately an amended tax return based on the changes you make. Print this amended tax return and compare it with your original tax return. Take note of the line numbers that are affected, as you will need them when completing your adjustment request. To do so, please follow these steps: 1- In the "Left-side menu on the Interview tab", click on "Interview setup". 2- On the page that appears to the right, scroll down to the "Other topics" section, check the box for "Adjustment request for a tax return that has been filed" and click "Next" at the bottom of the page. 3- Return to the "Left-side menu on the Interview tab", select "Adjustment request" at the bottom of the list and, on the right-hand side of the screen, click on the plus "+" symbol to the right of the form you need, either "T1-ADJ adjust a federal tax return" or for Quebec residents "TP-1.R adjust a Quebec tax return". 4- Select the "Taxation year" you want to correct from the drop-down menu to your right, and then enter the relevant information. 5- For the question "Line number of the jacket regarding the the adjustment", choose the one that applies from the drop-down menu. Then, on the next two lines, enter respectively the amount that was claimed on the original tax return, followed by the revised amount to be claimed on the amended tax return. 6- If you have multiple lines to correct, click on "+ Add another" to add additional lines. 7- If you have additional information or explanations, fill out the bottom section. If needed, attach a separate sheet with your adjustment request by recording the necessary information. If applicable, provide also the corresponding line number for the credit. 9- Once you have completed your adjustment request(s), click on the fourth tab "Tax Return". 10- Double check to make sure the adjustment request(s) are completed correctly. Then, click on the "Print" icon, choose the option "Selected pages" and on the list to the right, select the pages to print, i.e. the form T1-ADJ (federal). Click on the button "Start printing". Be sure to sign your request(s) and provide all supporting documents. The CRA will send you a Notice of Reassessment once your adjustment request has been processed.
  11. captaincrash

    Refile T777

    Hello I submitted my 2017 Tax receipt but have to adjust my employment gas amount(s). I submitted the T777 twice for 2 cars but the gas number is wrong. How to I re-file this properly as I don't know the line item that should be used for this - or do I just re-calculate the total gas number and subtract it from the total employment expenses. Thanks in advance.
  12. Antoine7

    Can not print without activating

    Hello Greg Mackey, We sent you a message to your email address with request # UB2581478, containing the necessary information.
  13. Greg Mackey

    Can not print without activating

    I need to print the first few pages of my 2016 return, but no longer had ufile 2016 installed. After installing it I can see my interview questions, and the information showing that I used efile, but can not print as it is still in demo mode. Is there any way to print an old return without re-purchasing ufile? (Yes, I should have printed to PDF after submission).
  14. Hi jpz, We are sorry for that incident, however, may be an IT Technician can help you to recover that file from your crashed hard drive. Or, another alternative, you can contact CRA for your tax information. From UFile side, we have no access to your return, but we can provide the following download links for UFile 2017 to reinstall the program. http://downloads.drtax.ca/ufile/UF2017MQ2ZJCFIL0P8TNKOK8MlWK7/ufile2017.exe
  15. Hi, My hard drive crashed recently so the tax file for 2017 (in the format of xxyy.u17) stored on that hard drive is lost. Is there a way to recover that file so I can continue to use UFile 2018 for next year? Should I contact UFile support or CRA for the tax information? Thanks in advance!
  16. Cam

    Line 9923 (tax year 2016)

    Go to T2125 interview, then under CCA section. Ufile has hidden the Land all the way down at the end of rates for some strange reasons.
  17. RGEEZIE

    Charitable donations

    I have this exact same issue - had to contact CRA and advise that my amount of charitable donations is incorrect. @Ufile support , @Cristina- is this a software bug and what is your plan to address?
  18. Izabonbon

    First-time donor super credit in UFile 2016

    I will do so, but my situation is no different than what the previous 2 posts have accurately described as the issue. No one from ufile has responded to those posts yet....why? Antoine, it sounds like ufile doesn't want to acknowledge the error or to fix it either? I work in IT and have a finance background....how hard can it be for the software to use the 'No' answer that the person completing the interview question has populated?
  19. Antoine7

    First-time donor super credit in UFile 2016

    Hello Izabonbon, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  20. Izabonbon

    First-time donor super credit in UFile 2016

    Is any Ufile SME going to reply to this thread? This issue has existed since at least Ufile 2015, if not 2014 when the FDSC was introduced? I am having the same issue and it is preventing my taxes from being filed. I also specified in the program that "NO" both I (and my spouse) am not eligible for the FDSC, but Ufile insists on claiming the $250 credit for it anyway (see lines 341 & 343). I made sure I answered 'NO' for both in an effort to get around this software bug, but no luck. I have been a loyal Ufile buyer for as long as it exists, but this will be the last year of purchase if this issue is not fixed and no response is posted by Ufile. I did call the CRA and they thought I should be able to override it in the program, but that is not possible.
  21. To all UFile ONLINE users: To maintain a high level of security, we have decided to remove the access to UFile T1 Online tax years 2009 and 2008.
  22. Antoine7

    Download links

    Hello vershov, Given the particularity of your situation, we suggest that you send your request to the UFile support group. Support@ufile.ca
  23. vershov

    Download links

    Hi Antoine7, Does this mean that the activation keys we buy will be for Ufile 2017 though? I need to file T2s and T1s for 2010 and 2011, and am using the download links above to get the software, however, I still need the activation keys to use the software. How do I activate 2010 + 2011, for T1 and T2? Thanks!
  24. snips56

    Finding the date of return submission

    Sorry - but this does not provide the date of submission. It gives the name of the submitter, gives the message "Tax return accepted by the government" and then it says "Confirmation number: xxxxxxx". There is nothing there about what the date of submission is - a big gap as far as I can see but glad to see that it is addressed in future versions. Can't believe that the software would not have collected that information. I'd be pretty sure it actually does do that somewhere, but there is nowhere to show it back to the client. I wonder if there is a log file to examine?
  25. snips56

    Finding the date of return submission

    Sorry, guess I should have mentioned that it was UFile 2014. The screen you show here does not exist in that version and I can't see anything in the 2014 version that will provide that information.
  26. Antoine7

    Finding the date of return submission

    Hello snips56,
  27. I submitted a tax return by netfile and the return was accepted with a confirmation number generated. I am now in a dispute with CRA that will require I submit a complaint. I would like to include a complete history of the issue. When I go into the UFile for that tax year I cam see that the Netfile was sent and I can get the confirmation number, but it doesn't say when the netfile was submitted. Is there any way to get this filing date? Is there a log or something I can review?
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