Jump to content


Most Liked Content


#2093 Extension of the electronic filing deadline

Posted by Gabriel on 27 August 2013 - 09:32 AM

Message from the CRA:

 

The NETFILE program will be open for transmissions on February 11, 2013, until January 17, 2014, for the electronic filing of your 2012 personal income tax and benefit return. Tax returns filed via NETFILE must first be prepared using a NETFILE-certified product.

 

http://www.netfile.gc.ca/menu-eng.html

 

Message form UFile:

 

You can transmit your returns using UFile for Windows until December 31st.


  • wqlwko5f, efnicholls, Trithhalhah and 403 others like this


#6501 Extension of the electronic filing deadline

Posted by jkmark on 07 December 2013 - 08:21 AM

Hi,

I heard about the extension to the filing deadline, but Ufile for Windows (2012) doesn't allow me to submit.

It says "The government is no longer accepting electronically filed tax returns" under results. I don't have a netfile exclusion.

Could you let me know if the software been updated to allow filing until Dec 31, 2013? I'm on version 2012.1621

 

Thanks


  • Trithhalhah, NeeronexyZH, apperrups and 52 others like this


#6505 Extension of the electronic filing deadline

Posted by jason16 on 08 December 2013 - 06:06 PM

Hi,

I heard about the extension to the filing deadline, but Ufile for Windows (2012) doesn't allow me to submit.

It says "The government is no longer accepting electronically filed tax returns" under results. I don't have a netfile exclusion.

Could you let me know if the software been updated to allow filing until Dec 31, 2013? I'm on version 2012.1621

 

Thanks

I am having the same issue. I have the same version number 2012.1621


  • Trithhalhah, apperrups, carpinteyronek and 27 others like this


#6513 Extension of the electronic filing deadline

Posted by user2012 on 10 December 2013 - 04:26 PM

I am having the same problem. I contacted Ufile last night, here is their reply:

 

"Unfortunately, an update to UFile for Windows to allow the extension to January 17th 2014 would not be possible in a short time frame. Should you still want to send your return via NETFILE, we could provide you with a voucher that will allow you to rend it using our UFile ONLINE application. Please take note that you will have to reenter your information."

 

Not a satisfactory response at all. The Administrators posting above states:

"You can transmit your returns using UFile for Windows until December 31st."

This it seems is not true. 

 

I just spent significant time over the last few weeks inputting data into Ufile Windows so I can NETFILE. I have no idea why it is so difficult to continue NETFILE availability through UFIle windows? Perhaps Ufile will explain here?


  • Trithhalhah, carpinteyronek, carpinteyrolos and 9 others like this


#6514 Extension of the electronic filing deadline

Posted by jason16 on 10 December 2013 - 04:43 PM

Thanks user2012

 

This is crap.  How can they post you can use it until December 31st then not make it so.  It seems like such a small thing to do to update.  I think there are so few of us out there that need to do this it is not worth there time to make their customers happy.  I've been using UFile for the last 5 years.  Might be switching back to what I was using before due to this lousy customer service.


  • Trithhalhah, michaelckg, korsevs and 2 others like this


#9685 UFile for Windows 2014 availability

Posted by Gabriel on 14 October 2014 - 02:21 PM

We should have the Ufile for Windows 2014 available in our boutique just before Christmas.
http://www.ufile.ca/...Store/index.asp.

UFile for Windows will be available in many retail stores across Canada from January to the end of April.

NETFILE and EFILE certification is regularly obtained prior to the opening of the CRA’s electronic filing services in mid-February.

You may want to subscribe to our mailing list as we will email our clients when the version is ready for purchase.

Please click on the following link : http://www.ufile.ca/.../Newsletter.asp
  • Trithhalhah, swallGriere, carpinteyrottd and 1 other like this


#12550 I cant fix errors

Posted by eddy on 26 March 2016 - 09:26 AM

So UFILE tells me there are 2 errors that prevent me from filing anything.

When I press the button to go fix them it brings me to the self employed income page (the first page).

 

this is the error message:

 

Both fields must be filled.
This error prevents tax calculations. Click here to fix.

 

but there are no fields and when I check all the pages of the self-employed income section there are no fields indicated as errors.

What is wrong with this thing?

 

Please help.

 

 

 

 

 

 


  • meskiryn, emisam, thankyoujenny and 1 other like this


#6515 Extension of the electronic filing deadline

Posted by jason16 on 10 December 2013 - 05:08 PM

I've figured out a work around to this problem. 

 

It occurred to me that UFile uses the date on your computer so I manually changed the date on my computer back to a time when netfile would have worked.  I used August 1, 2013.  I then opened ufile, went to my results page and it allowed me to netfile.  However, when I tried to do an automatic netfile I ran into some troubles on the cra website with certificate errors or something like that which I suspect was due to the faulty date on my computer.  So I clicked the manual netfile button which allows you to save the .TAX file to your harddrive.  Then I changed my computer's date back to the proper date, went to the cra netfile website and manually submitted my return with no problems.

 

Hope this works for all of you.


  • efnicholls, Trithhalhah and user121212 like this


#12732 I don't know why I still use it, I should stop

Posted by alexo on 04 April 2016 - 08:17 PM

Ufile is getting quite horrible.

 

- The help is completely useless, often consisting of a single line that just repeats the field's title.

 

- The navigation is bad, there is no way to search for a topic and have the application jump to the right page.

 

- Stupid bugs.  For example, the "A response indicating whether you are a Canadian citizen is required" error.

 

- SimpleTax is free.

 


  • Wpg Wayne, eden360 and toots like this


#12414 New design (UFile 2015)

Posted by rchoe on 20 March 2016 - 05:17 AM

This new interface stinks big time. I've been using this program for several years and was always happy with it. Why fix something if it isn't broken? Now I'm dealing with this major password issue with the latest update. Time to look for another program.


  • MarilynBurkett, eden360 and chadi like this


#11660 cant file quebec return

Posted by SteveL on 28 February 2016 - 02:47 PM

I am another one in the same boat. Only my spouse's Quebec return does not work as it was the second one. Also hoping they come up with a fix.


  • lizaxx, DanG and hmikolay like this


#11401 Error message - Rejection

Posted by Gaetan on 15 February 2016 - 01:05 PM

Please try the following:

 

Go under ‘’Interview’’ tab and ‘’File progression’’ on the left side menu and remove every dates entered. Leave the page blank.


  • zapata1971, john8899 and caper0376 like this


#11360 New design (UFile 2015)

Posted by amk on 07 February 2016 - 04:14 PM

I really miss the Review screen from previous versions of UFile (2014 for example) - where it would show amounts on specific lines of return (very useful when you read CRA information and they use "line numbers") for both spouses side by side and I could confirm that the totals are correct, what was assigned to whom, what numbers were in previous year to compare etc.

 

I find new Summary screen not providing much information that I want. I had no problem scrolling down the screen in previous versions to see the totals for refund/owe or tax saving ideas - now I see them, but nothing else....

 

I have to say that this will make me look at other tax software for next year.

 

I also agree with another post that pointed out how some help entries are useless and only repeat the question text, without giving any information nor link to where to find the explanation for the topic.


  • Heiko, MarilynBurkett and chadi like this


#11331 TY2015 doesn't carry information from past tax year anymore?

Posted by Jin6 on 01 February 2016 - 09:27 PM

I have been using ufile since 2011.

Today I logged in and created 2015 TY file and to my surprise all my past year's information is not pre-populated. Basically I will have to re-enter everything including my name, sin, my spouse's information, past tax year information. This is really annoying.

 

But prior years (2014 and before) still have my complete information.

 

Please help. Thanks.


  • PRvicha, ee67 and Roland Bazerghi like this


#12667 You entered CPP contributions on a T4 but reported QPP earnings...

Posted by joogi on 01 April 2016 - 09:39 AM

There were responses from other users here. The solution is delete the slip you downloaded using autofill feature. Then manually enter your T4. That should correct the CPP QPP error. UFILE didn't address the reason behind all these issues unfortunately. Quite a mess this year. I had same issue.
  • Schams and lazybummer like this


#12580 I cant fix errors

Posted by meskiryn on 27 March 2016 - 11:50 PM

Hi there,

I am having the exact problem above and I have checked everything but could not find where the two unchecked boxes that have to be checked off, so help me please!


  • thankyoujenny and islandgirl like this


#11945 Carry Forward 2014 info to 2015 Return Ufile Online

Posted by Don67 on 05 March 2016 - 03:52 PM

My information ie. ( personal information, address etc, and carry forwards
from my 2014 return are not showing on my 2015 return in Ufile Online), my 2013 info was
carried forward to my 2014 return, but my 2014 info does not appear on my
2015 return.


  • Don67 and Username goes here like this


#11642 cant file quebec return

Posted by feicheto on 27 February 2016 - 10:38 PM

I have the same problem. My federal and Quebec went successfully but the Quebec return for my husband is with the same error message as you. Hope they will guide us through.


  • lizaxx and DanG like this


#11579 "fiscal period of less than 365 days" error

Posted by KimS on 25 February 2016 - 10:33 AM

I am having the exact same problem.  Even tried deleting whole file and re-entering data to no avail.  Hopefully having more people on the thread will get an answer.  I did send a request through the support assistant so if I get an answer, I'll post.


  • Azrith and marcnuggets like this


#11411 Federal NETFILE accepted, Quebec NETFILE error

Posted by smcfee on 15 February 2016 - 05:01 PM

Hey guys... just went back to the page and still showed the error, but I hit the submit button again and it went through this time. 

 

I'm wondering if maybe the Quebec system wasn't ready earlier in the day and now is? Anyway, give it a try now and it might work.


  • dublon and newbie like this


© 2013 UFile.ca, Thomson Reuters. All rights reserved. Privacy Policy