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COTTSRUFS

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  1. I am having the same NETFILE filing date message problem. Whenever I submit an update request I am told that I have the latest version 27.01 292741. When I go to the UFILE website for Windows 10 and download the "exe" for version 20 I have been selecting the repair option resulting in the error message # 1612 . Instead should I be deleting my current version and reloading this 27.20 version?
  2. I have loaded UFILE 2023 4 users for Windows 10 and the software is working except when I try to do a file update I have the message "Unable to locate UFILE 2023". How should I proceed to correct this problem?
  3. I have loaded UFILE 2023 4 users for Windows 10 and the software is working except when I try to do a file  update I have the message "Unable to locate UFILE 2023".  How should I proceed to correct this problem?

    1. Geo123

      Geo123

      Hello COTTSRUFS,

      Please Unistall and reinstall UFile.

      Uninstall:
      To remove UFile * for Windows, follow these instructions:
      1. Go to "Start".
      2. Go to "Settings".
      3. Select "Control Panel".
      4. In the "Control Panel", select "Programs and Features".
      5. Locate UFile * and right click to « Uninstall » or « Remove »

      Reinstall:
      Download and install the latest version as follows:
      1.    Download the latest version (which includes all updates) at: https://www.ufile.ca/products/cvitp
         
      2. Save it to your Desktop OR Downloads.
      3. Install the program using the instructions for the situation that applies to you:
      a) Installing for the first time:
       Double-click the file on your Desktop OR Downloads. Follow the instructions displayed on the screen.
      b) Older version of UFile 20xx already installed:
       Double-click the file on your Desktop. When asked to "Repair" or "Remove", select "Remove".
      Double-click the file on your Desktop a second time. Follow the instructions displayed on the scren.
      VERY IMPORTANT! During the installation, the software will ask you the folder of the application. 
      If the folder by default is C:\Program Files 9x86) \UFile 2023, please click the "Change" button, and enter it manually: C:\UFile 2023.
      After reinstalling reboot the pc.
       

       

    2. COTTSRUFS

      COTTSRUFS

      Thanks, with the reinstall I can run the update😀👌

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