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Found 3 results

  1. I'm trying to efile older years, starting with 2013, but when I try I get the response that the SOAP extension library is not installed. It say to look on my UFile disk under Tools/Soap 3.0 Toolkit, but I'm a CVITP volunteer so I don't have a disk, my Ufile is downloaded. Can I get the SOAP 3.0 installation somehow, and will that help?
  2. I am now having this problem with both of my laptops, one running Win11 and one Win10. I have edge on both computers though I generally use chrome. Everything is right up to date on both computers. after I upgraded to Win 11 on my Dell I started getting an error when I tried to file the authorization to be able to autofill. The message is (500) Internal Server Error. I switched to my older laptop and have been able to do many returns on it (177 and counting) without seeing that error message. Now suddenly it is cropping up on that laptop too. I haven’t changed anything that I am aware of. Now I can’t to autofill on either laptop. I use Bitdefender on both laptops. On the Dell I tried turning Bitdefender off but it made no difference. I see others have seen this error. Is there any solution to it? Help please
  3. hvandenh

    Error 2169

    when filing a couples return I get a 2169 error which means there is a number in schedule 2 transfer from spouse (there is. it is $0.00) and no number on line 326 of schedule 1. It seems if you calculate a $0.00 on schedule 2 there must be a corresponding $0.00 on line 326 of schedule 1. The software does not do this. to have the spouse claim all creates a loss of almost $300.00. The couple is, understandably, not willing to accept this loss
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