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Showing results for tags 'payment'.
Found 3 results
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I am using a Simplii Financial bank card, which is tied with MasterCard and has an expiry date and security code. There are ample funds in the account to cover the cost of this purchase. I input the card number on the payment page, and get a "your card has been declined" message. I have attempted to make this payment using Chrome as well as Edge. I have attempted to make this purchase on my laptop, my work desktop, as well as using my phone. I have attempted to make this purchase using my bank card, as well as my husband's bank card. I have done my due diligence and am getting extremely frustrated with this process and just want to pay so I can file my family's returns. I have submitted an email (ticket # UF899918) which resulted in getting an email back saying to try a different browser - which, I have already done, multiple times.
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https://secure.ufile.ca/payment/PaymentForm? keeps endlessly reloading, reloading, and reloading. Therefore I can not pay! I have tried to pay with multiple browsers.
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I paid for head of household plus two dependants in late November when Ufile offered a discount, and got a receipt. Works ok up to review. Then for tax return my one is fine, but for my spouse it demands that I pay before letting me calculate? How do I fix this
