MyklLawk Posted March 2, 2014 Report Share Posted March 2, 2014 I am submitting a tax return for my daughter for the first time. I'm getting the following error when I submit."The information sent to the Canada Revenue agency doesn't match the information currently on record."I have spoken with the CRA's e-Services Helpdesk who instructed me to confirm that the identifying information is correct.I have confirmed that the first and last name, social insurance number, and date of birth are all correct. Please advise. Quote Link to comment Share on other sites More sharing options...
axation Posted March 2, 2014 Report Share Posted March 2, 2014 http://www.netfile.gc.ca/rstrctns-eng.html Quote Link to comment Share on other sites More sharing options...
rossisen Posted May 3, 2014 Report Share Posted May 3, 2014 I spoke to the help desk as well and was advised to submit the file manually. When you do so, you are asked for the full first and second names, which must match the SIN card. It worked for me. Quote Link to comment Share on other sites More sharing options...
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