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kadesh1979

Ufile 2015 will no longer print after update.

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Hi. 

 

UFile will no longer print for me. When I click on print, it will bring up the print dialogue box, however, when I click print, nothing happens. I have the correct printer selected. Also, I can print from other programs just fine, such as Microsoft Word and Adobe. 

 

I did manage to print one return, this was before the program updated, after it did the last patch, nothing. And I have restarted my computer as well.

 

Any ideas? Or any way to roll back to an older patch/version?

 

Thanks.

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Yes I can. Now, I can print via UFile one page at a time, max. I can print from other programs just fine as many pages as I wish. I have uninstalled all software and drivers related to my printer and reinstalled them as well. It's really frustrating. No ideas? Never heard of this problem before?

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I would suggest saving the return As PDF and printing from the PDF file.

 

Unfortunately I haven't heard of such an issue before. Please feel free to contact support@ufile.ca, perhaps they'll be able to identify the issue once they have more information regarding your system.

 

Thank you.

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