Jump to content


Online Ufile asking to Pay again

Ufile Online

  • Please log in to reply
2 replies to this topic

#1 abdulrazaq07



  • Members
  • Pip
  • 4 posts

Posted 06 March 2017 - 02:18 PM

Hi Guys


I have the same kind of issue.  I have paid in December 2016.  Now i was doing my tax and I launched the 2016.  I did some calculation and was able to do every thing.  I was able to view  or print Tax Return.  Later some issue happened and I was not seeing last year comparison.  I deleted the 2016 file and created again.


Now i can not view or print Tax Return.  It asks me to Pay.   When I click on "Tax Return View or Print Return File" its pop up the Message "Ready to Pay".    I have logged issue but did not got back any feedback from Ufile.  It is almost 2 weeks now.  Need help to resolve this issue and any idea how i can fix it.



#2 abdulrazaq07



  • Members
  • Pip
  • 4 posts

Posted 09 March 2017 - 08:23 PM



Since I have posted the question.  No one came to answer my post.  Very Strange and frustrating.  Where is Ufile or supporting community?  Please answer my post.




#3 Gaetan


    Advanced Member

  • Administrators
  • 487 posts

Posted 10 March 2017 - 02:29 PM

Hi abdulrazaq07,


Please contact the Support group as they may need more informations.

UFile ONLINE: help@ufile.ca

UFile for Windows: support@ufile.ca

Also tagged with one or more of these keywords: Ufile Online

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

© 2013 UFile.ca, Thomson Reuters. All rights reserved. Privacy Policy