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#1 abdulrazaq07

abdulrazaq07

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Posted 06 March 2017 - 02:18 PM

Hi Guys

 

I have the same kind of issue.  I have paid in December 2016.  Now i was doing my tax and I launched the 2016.  I did some calculation and was able to do every thing.  I was able to view  or print Tax Return.  Later some issue happened and I was not seeing last year comparison.  I deleted the 2016 file and created again.

 

Now i can not view or print Tax Return.  It asks me to Pay.   When I click on "Tax Return View or Print Return File" its pop up the Message "Ready to Pay".    I have logged issue but did not got back any feedback from Ufile.  It is almost 2 weeks now.  Need help to resolve this issue and any idea how i can fix it.

 

 



#2 abdulrazaq07

abdulrazaq07

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Posted 09 March 2017 - 08:23 PM

Hi

 

Since I have posted the question.  No one came to answer my post.  Very Strange and frustrating.  Where is Ufile or supporting community?  Please answer my post.

 

Thanks

Abdul



#3 Gaetan

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Posted 10 March 2017 - 02:29 PM

Hi abdulrazaq07,

 

Please contact the Support group as they may need more informations.

UFile ONLINE: help@ufile.ca

UFile for Windows: support@ufile.ca







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