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card decline - but card is fine

payment declined visa error bank decline issue

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#1 Latanville



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Posted 15 March 2017 - 08:46 PM

I saw that a month prior there seemed to be issues in purchasing UFILE online


When I input my card information and move on to pay I am getting that my card is declined. Upon investigating with the bank this information is untrue, there's more than enough space for this 20 dollar purchase...


has this problem begun to reoccur or was it never fixed? I have tried both chrome and firefox.



#2 Gaetan


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Posted 18 March 2017 - 10:22 AM

Hi Latanville,


Would you please tell me what is your browser?


Also, would you please try with another one?

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