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syc815

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  1. syc815

    efile error

    Dear, When I help my clients whose incomes are 0(zero), the result showed that she cannot Eflie federal return because she has to confirm spouse's adjusted taxable income is NIL. So, I clicked family head's control section and put yes to confirm his spouse's income is 0. But still the problem was not solved. The message says that spouse cannot trasmit through efile because she has to confirm her spouse(family head)'s income is NIL. However, how can I access control section in spouse(wife) file? I could access control section only in family head's file? Is there anyone who got the same message like me? "You have to confirm tat your spouse's adjusted taxable income is NIL You have to confirm that your spouse's provincial/terrtorial adjusted taxable income is NIL." Again, I confirmed but still the problem is not solved.
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