Hi, I have been using UFile for a while to file my tax return. For this year's tax return, I was looking forward to submit it electronically to NETFILE as opposed to mailing it. I've verified all the interview setup questions to be answered correctly, and ensure my d/o/b, address and name aligns to those present in NETFILE ( called the NETFILE eService helpdesk to confirm). In spite of correct information being entered, I am still unable to NETFILE my return with this software error :
Sabika Rizvi. You cannot currently NetFile your federal return. Please review the following reasons, and make corrections where possible. If an (*) appears at the end of an explanation below, it denotes a NetFile exclusion (i.e. your return cannot be transmitted). You omitted to provide some of the required information regarding your address (or that of the family head). Enter the missing information on the Address page. Click here to fix .
This is blocking me from submitting my tax return. Please take a look.