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Everything posted by Heather

  1. oh and I can contact support assistance through the program until I do the update.. once I do the update it doesn't work and I get that rejected error.. so something in the update broke it for me
  2. I have un-installed an reinstalled 3 times now .. running as admin, checking to make sure nothing is in file progression nothing is working I feel like I am going to scream.. this has been more then a day now and no solution..
  3. I un-installed it and re-installed it and I am still getting the same error.
  4. I am using ufile for windows the 12 return one blue box
  5. there is also nothing in the file progression spaces those 3 fields are blank just a fyi
  6. I have been having the same issue since the update and it happens no matter if I am running as administrator or not.. I also called CCRA and they said it was a problem with the servers at ufile. I was able to netfile prior to the update 2 were sent off from my pc on the 15th but since then I am getting this error REJECTED the underlying connection was closed; An unexpected error occurred on a receive same error also happens when I try to contact UFILE through the program.
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