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Everything posted by Lexus

  1. I was having the same problem and am running Windows 7. The reason I could not see the actual return was because I was using Windows Classic theme....all I had to do was change the theme to Windows 7. To do this ... I would right click on a space on the desktop and then click personalize....then change from Windows Classic to Windows 7. Everything worked fine after the change. Because you are using window 10 I am not sure what you should change the theme to but try Windows 10 instead of some other theme you may be using. Also if you click "Save PDF" you should be able to print your return even if you still have the blank pages.
  2. I have downloaded Ufile 2017 (12) and have completed a return. When I click on Review it works fine but when I click on Tax Return the pages are blank. Everything is listed down the left side of the window but the actual return pages are all blank. I have tried all of support suggestions e.g.. (uninstall/reinstall) but nothing is working. I have used Ufile for a number of years and never had any problems. I also have Ufile 2015 and 2016 installed on my computer and they work fine. Is anyone else having this problem? Can somebody please help? Thank you
  3. GW You can always switch back to Windows Classic when you are finished working on your tax file then change it back to Windows 7 when you have to use Ufile again.
  4. Yes it has been resolved for me. I had to change the Theme from Windows 7 Classic to Windows 7. When I did that everything worked okay. Right click on a blank space on your desktop and then personalize. Change your theme to Windows 7. Hope this will solve your problem.
  5. Lexus

    Tax Return Won't Display

    Problem solved for (#4) Tax Return pages are blank. Windows Theme must be in Windows 7....mine was Classic View. When I changed it to Windows 7 view everything worked great.
  6. Lexus

    Tax Return Won't Display

    I am having the same problem with my 2017 return. (Ufile 12 2017) Counter seems okay but Tax Return will not display. Everything is listed down the left side of the page but return is blank. Did you find a solution to your problem?