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Minera

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  1. Hi Roger! I am currently preparing my 2018 return, but when I am trying to click on the "Net Capital Losses of other years" to create a new section, I get the error message below:
     
    ServerError 
    500 - Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.
     
    I tried to create it in 2 different computers in 2 different locations, with exactly the same results, so I am thinking it may be a UFile software bug. I tried on Friday 2/22 and I just tried again today (2/23) with exactly the same result.
     
    I opened a ticket with the helpdesk, ans replied that I needed assistance (the links they sent are not helpful on this issue), but I am still waiting. Can you please assist me?
     
    Thank you!
    1. Roger

      Roger

      If the section "Capital loss carryforward" already exists, when you click on "Net Capital Losses of other years" it tries to add that section again. However, since it already exists, it's returning an error message. Sorry that the message is not more meaningful, we will work on it.

      I hope that helps. If not, let me know.

    2. Minera

      Minera

      Hi Roger,

      Thank you for your reply.

      I am trying to apply a unused net capital losses of $168 in this year's return. Where would I enter the $168 if not under the  "Net Capital Losses of other years" section?

      1958100448_unusednetcapitallosses.thumb.JPG.c140fd6a9d4f1c6900c202310eb4085c.JPG

      Please advise.

      500-Internal Server Error.JPG

       

  2. Hi Antoine7! I am currently preparing my 2018 return, but when I am trying to click on the "Net Capital Losses of other years" to 
    create a new section, I get the error message below:
     
    ServerError 
    500 - Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.
     
    I tried to create it in 2 different computers in 2 different locations, with exactly the same results, so I am thinking it may be a UFile software bug.
     
    I have opened a ticket with their helpdesk, but I am still waiting. Can you please assist me?
     
    Thank you!
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