I have written a note to the ufile support department as below. I would like to alert and share with other users my concerns of the error.
As per the link below, I posted a UFILE error in processing medical expenses.
Antoine7 (UFILE administrator) has replied with screen shot of “Last Date of Medical Expenses” with filled-in entry of 30/11/2018 without further explanation.
I had read the instruction for “Last-Date-of-Medical-Expenses”. It says: “… The program will ignore any medical expenses entered with dates that are after the cut-off date entered below.”
According to your instruction, the program will ignore any medical expenses entered with December 1, 2018 or later, and so on. This has nothing to do with the expenses entered (occurred) for the preceding year, which is 2017. I believe ufile needs to explain clearly, what the instruction is about.
Ufile’s incorrect processing for the previous years had caused losses of claim and inconveniences for the clients.
Hereby, I request ufile to address this issue. Please forward/escalate my concern to your appropriate department.
(name & address redacted)