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Julius Sy

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  1. After playing with this problem some more, I found out what was causing the problem. The problem is with the "Continue on Recent" button. If I open my tax file by pressing the "Continue on Recent" button, I always get the problem. If I click on the "Open An Existing File" button, and select my data file, I don't have any problem Reviewing or Generating the Tax return. It does not matter where the data file exists. It can be saved in the same folder where the UFile Software in installed. Hope this will help Ufile fix the problem.
  2. After playing with this problem some more, I found out what was causing the problem. The problem is with the "Continue on Recent" button. If I open my tax file by pressing the "Continue on Recent" button, I always get the problem. If I click on the "Open An Existing File" button, and select my data file, I don't have any problem Reviewing or Generating the Tax return. It does not matter where the data file exists. It can be saved in the same folder where the UFile Software in installed. Hope this will help Ufile fix the problem.
  3. After playing with this problem some more, I found out what was causing the problem. The problem is with the "Continue on Recent" button. If I open my tax file by pressing the "Continue on Recent" button, I always get the problem. If I click on the "Open An Existing File" button, and select my data file, I don't have any problem Reviewing or Generating the Tax return. It does not matter where the data file exists. It can be saved in the same folder where the UFile Software in installed. Hope this will help Ufile fix the problem.
  4. It looks like this problem happens if your Ufile tax data file in the format of "JohnDoe_and_family tax 2018.u18" resides in the same folder where you installed the Ufile 2018 software. After entering your tax information for 2018 (The Interview process), save your file in any other folder, but not in the folder where you installed your Ufile 2018 software. For example, I installed my UFile 2018 software in C:\Taxes\Ufile 2018. By default, Ufile 2018 will save my Ufile data file as C:\Taxes\Ufile 2018\Julius Sy_and_family tax 2018.u18. I got around the problem by copying "JuliusSy_and_family tax 2018.u18" from C:Taxes\Ufile 2018 to c:\Taxes\Ufile 2017. The next time I open Ufile 2018, I specify the file name C:\Taxes\Ufile 2017\Julius Sy_and_family tax 2018.u18. It seems to fix (I should say get around) the problem. I even tried saving the file in my desktop, it works too. What I ended up doing is: Create a folder called "Data File" in C:\Taxes\Ufile 2018 and save my Ufile tax data file in the "Data File" folder. It is "cleaner" than saving it in my Ufile 2017 folder. Of course, it will be nice for Ufile to fix the problem. Hope this helps.
  5. What I ended up doing is: Create a folder called "Data File" in C:\Taxes\Ufile 2018 and save my Ufile tax data file in the "Data File" folder. It is "cleaner" than saving it in my Ufile 2017 folder.
  6. What I ended up doing is: Create a folder called "Data File" in C:\Taxes\Ufile 2018 and save my Ufile tax data file in the "Data File" folder. It is "cleaner" than saving it in my Ufile 2017 folder.
  7. It looks like this problem happens if your Ufile tax data file in the format of "JohnDoe_and_family tax 2018.u18" resides in the same folder where you installed the Ufile 2018 software. After entering your tax information for 2018 (The Interview process), save your file in any other folder, but not in the folder where you installed your Ufile 2018 software. For example, I installed my UFile 2018 software in C:\Taxes\Ufile 2018. By default, Ufile 2018 will save my Ufile data file as C:\Taxes\Ufile 2018\Julius Sy_and_family tax 2018.u18. I got around the problem by copying "JuliusSy_and_family tax 2018.u18" from C:Taxes\Ufile 2018 to c:\Taxes\Ufile 2017. The next time I open Ufile 2018, I specify the file name C:\Taxes\Ufile 2017\Julius Sy_and_family tax 2018.u18. It seems to fix (I should say get around) the problem. I even tried saving the file in my desktop, it works too. Of course, it will be nice for Ufile to fix the problem. Hope it helps.
  8. Of course, it will be nice for Ufile for fix this problem.
  9. It looks like this problem happens if your Ufile tax data file in the format of "JohnDoe_and_family tax 2018.u18" resides in the same folder where you installed the Ufile 2018 software. After entering your tax information for 2018 (The Interview process), save your file in any other folder, but not in the folder where you installed your Ufile 2018 software. For example, I installed my UFile 2018 software in C:\Taxes\Ufile 2018. By default, Ufile 2018 will save my Ufile data file as C:\Taxes\Ufile 2018\Julius Sy_and_family tax 2018.u18. I got around the problem by copying "JuliusSy_and_family tax 2018.u18" from C:Taxes\Ufile 2018 to c:\Taxes\Ufile 2017. The next time I open Ufile 2018, I specify the file name C:\Taxes\Ufile 2017\Julius Sy_and_family tax 2018.u18, the "oops..." problem did not occur. I even tried saving the file in my desktop, it works too. Hope it helps.
  10. I tried installing the patch (KB2999226) and get the following error message: This update is not applicable to your computer. Any other ideas?
  11. I have the same problem. I tried to install the update but receive an error message saying: "The update is not applicable to your computer."
  12. I am getting the same error as eumo. I tried installing the C++ Redistributable for Visual Studio 2015, but received the attached error message: One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file. 0x80240017 - unspecified error.
  13. I completed the Review of my returns without any error. When I clicked the Tax Return tab, I keep on getting an error message saying: "Oops, something has gone wrong! Would you like to start the Support assistant to receive assistance on this issue." Anybody know how to fix this problem?
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