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  1. 3 hours on hold, listening to crappy music on speaker phone, then someone picked up to say "please hold" and hung up.
  2. 2:15 on hold NEW RECORD! Why do they even say they have telephone support? Seriously! Yesterday after one hour I just got the message "Our office is now closed, please call back during business hours"
  3. I have the same issue, I have updated the history section and the line 060 still unchanged showing today's date.
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