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Found 3 results

  1. When opening .u17 file, I get the message "Unable to locate UFile 2017. Please make sure that the application is properly installed on your system." It has been installed on D partition and works but does not find file. When I close the message, the correct u17 file opens. When I try to download info from government I get "Sorry, error occurred." Is it necessary to install ufile on drive C? Can I uninstall, then reinstall on Drive C and open previous u17 file from where it is stored on Drive D?
  2. So I can't file my return via Netfile. According to the program: The Netfile Service for Tax Year 2015 will open February 15, 2016. Please return on or after that date to use Netfile. It's now March 8, 2016. My computer is set correctly as well. UPDATE: I entered my activation code. When I head to the NETFILE section it says: You must update to the UFile 2015 Netfile version. This software was created before the government started certifying for NETFILE. Certification happens early February. Where do I get the update?
  3. Ufile keeps reporting it cannot file my boy's application, and keeps asking whether he is a Canadian citizen, which never happened before. What other solutions apart from selecting no on the show marginal tax rate do I have to get this fixed. Thanks in advance.
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