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I am using Ufile 2013 4 returns. After I finished the interview and click on the result tab on the top, it just got stuck on the calculating screen. Usually it will show the name of the person and a progress bar in calculating, but I got nothing. Just a grey box in the middle saying calculating. I left it for a few hours with no progress. I am using winxp. I did the ufile update alraedy. Could it be something Ufile needs is missing? For example, .net framework, etc?