Search the Community
Showing results for tags 'errors'.
Found 2 results
I am having the following issues with ufile online. I never had these problem before and this is my 4th year submitting tax return using ufile. 1. In my rental property I added my partner and then clicked on add another partner by mistake. I deleted that one but every time I login to ufile, it comes back. And throws error saying partner information is missing (for that unwanted partner) 2. I added items with the + sign in deduction part of the rental property and then whenever I delete those items, they keep coming back after I move to another page or logout. Very frustrating. The workaround I have now, I put 0$ for those unwanted fields. Same thing happens at "Employment Expenses" 3. When I logout I get this error: Server Error in '/' Application.If it does not get solved I am switching to some other company.
My 2012 income tax was audited by the CRA and and they found that I had recorded all the T-3 slip information correctly however the program did not transfer the amounts in Box 26 over to line 130!!! CRA reviewed the documentation and said there was nothing they could do as the error was in the UFile program. I was assigned a penalty payment. How do I get to talk to a live person at UFile???? A very unhappy customer.