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Found 6 results

  1. As said, I paid, and it says so in as I select the 2019 file. Till earlier today it tagged me as PAID. As of this moment, that tag went away. My messages to the help facility go unanswered. I called the help line, and was on hold for an hour, at which time I gave up. It's not the only problem I have had this year. Is ufile.ca going downhill? Time to move elsewhere? Leo
  2. My credit card has been charged twice for my single corporation's T2 return. Please refund the second amount. Here's what happened: I entered all my corporation's tax info in the interview screens, no problems. I went to the "view full return" page, which directed me to the payment page. I entered my credit card details, clicked submit, and the website said "processing...." Then, the site went to an error page: "Oops, something went wrong...." My choices were "go back" or "login", so I went back - thinking that maybe I entered a wrong number in my credit
  3. After I entered the information and paid with credit card, I clicked the tab, "(4)Tax Return", to get the report. A window popped up asking me to confirm company name and business number. If I clicked the "Accept" button, the same window continue pop up. Or if I clicked the "Cancel" button, I got this error: Anyone know what happened?
  4. I am attempting to purchase a UFile online T2 return for a corporation, using internet explorer. I entered the payment information and clicked "Submit" on the payment page. I am shown a loading dialogue that says "Please wait while we validate your credit card." The payment never appears to succeed and the previously mentioned dialogue stays indefinitely. The attached screen shot shows the dialogue. I guess my question is, how can I successfully pay for a T2 return? Is there currently a known problem with payments?
  5. Shop Cart Issue - Not working April 30 11:50pm EDT Trying to complete my payment, after entering credit card and expire date, it says "validating your card" then says "Oops, something appears to have gone wrong" Tried in 3 different web browsers, same issue.
  6. I saw that a month prior there seemed to be issues in purchasing UFILE online When I input my card information and move on to pay I am getting that my card is declined. Upon investigating with the bank this information is untrue, there's more than enough space for this 20 dollar purchase... has this problem begun to reoccur or was it never fixed? I have tried both chrome and firefox.
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