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Showing results for tags 'review'.
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I am trying to file, and in the review it says that "need to complete the fields to confirm your identity" about my two dependents. I have used the program for a number of years, my dependents were already in the system, I did not change anything about their identity from last year, they did not make any income. I can not figure out what needs to be filled in. In the "Interview" under "Dependent ID" I have filled in the following fields: First Name, Last Name, Relationship, Date of Birth, as well as the province, marital status, and income.
I have used Ufile on line for many years. I have never had a major issue but this year it simply doesn't work. It takes for ever to load any information and to input info. When after a period of time, I finally got everything in and tried to review, all that happened was I got stuck in an endless loading state. Surely after 5 minutes the review should have come up. This has happened now for two days. I tried deleting my 2018 file and restarting ..... same problem. What is wrong? Has anybody else had this problem. Very frustrating and I am now ready to try a different package.
This has been happening since the new Online came out and I entered my first bit of information. I figured it might go away as I filled in more, but alas, it has not. This is a real pain, please fix ASAP.