error with Netfile for my son's 1st return

[DebbieL 4]

Hi I am filing my son's income tax for the 1st time and I click on 1st time from the CRA site and then

when I try to send the file I get this:

 

Our records indicate that you are filing an income tax return with the Canada Revenue Agency for the first time.  Please return to the NETFILE transmission page to tick the box to indicate that you are filing an income tax return with the CRA for the first time, enter your name in the name fields in Step 1 and try to retransmit your return.

 

Is there somewhere in Ufile that I should be addressing this issue?

 

Please help

 

Debbie

[Gabriel 16,240]

On the "CRA questions" page, you will find the question "Is this the first year that you are filling a Canadian tax return?".

[YruJ 134]

1st timer to file income tax is not allow to use the netfile, you need to print and sign by your son and mail to CRA  http://www.cra-arc.gc.ca/cntct/t1ddr-eng.html

[rossisen 25]

I just phoned the help line and was advised to submit manually.  I entered my son's full first and second names and the file was accepted.

[Jason 270]

1st timer to file income tax is not allow to use the netfile, you need to print and sign by your son and mail to CRA  http://www.cra-arc.gc.ca/cntct/t1ddr-eng.html

 

This isn't entirely true... you can netfile your first return as long as the CRA has your name and DOB on fie.  If they don't, then you have to file by paper, which seems to have been the case with the original poster.

 

"You cannot use NETFILE to file your tax return if:

• you are filing an income tax and benefit return for the first time with CRA and the CRA does not have a complete date of birth for the taxpayer on record;"

http://www.netfile.gc.ca/rstrctns-eng.html