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Rick

cannot download UFILE

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when trying to download the file I get the error message " CANNOT FIND RESOURCE DLL". It appears to come from UFILE as their logo is at the top of the error message...I tried UFILE help and they suggested I remove the program (and updater) and reload again...I did this 2X and both times I get the same error message...I also get the error message " The Installation source for this product is not available verify that the source exists and that you can access it"

I asked UFILE help again and that was 5 days ago and have not heard from them. Can anyone help me, I paid for the program and cannot get it to download...I just want to do my taxes!...

thx

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Hi Rick,
 
At what point do you get the error message "cannot find resource DLL"? Is it when starting the program or during the installation process? If possible, please provide me with the entire error message.

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