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GST number vs. business number

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Hi,

 

When I get to my results screen, I get this message, telling me I can't file using Netfile:

 

"An invalid account or GST number was entered within a business or rental property."

 

I know my GST number is valid because I just called Canada Revenue Agency to make sure. Since I'm a sole proprioter, my business number and my GST number are the same. Both are active and should be correct, says CRA.

 

Can someone help me correct this error? If not, I'll have to ditch UFile and re-file everything with one of your competitors.

 

Thanks,
Emily

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I don't have a GST or TVQ (which is PST) registration number because my business is so small.

 

yet, when I don't input a number, I get an error message and I cannot file using netfile.

 

Any help?

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"An invalid account or GST number was entered within a business or rental property."

 

Update: fixed.

 

For anyone else with this issue, I had errors in my number syntax. Both GST & Business # field are 15 characters: 123456789RT0001

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