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Installing the program

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When I purchased this product from Staples, it would not load.  I tried several times, and returned it to Staples.  They gave me a new version and suggested that I download the CD to my computer and install from that version.  I did, and it installed.

Now, when I want to Net file my return, the program goes to the update part, and then stops.  No matter how many times I try, this program will not update.  I downloaded, from this website, the suggested updater, however it simply stops.

I have used UFile for many years, and this is the first time, that I have had a problem. 

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