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Please remove and reinstall UFile 2013.
 

To remove UFile for Windows, follow these instructions:

 

1.  Go to "Start".
 

2.  Go to "Settings".
 

3.  Select "Control Panel".
 

4.  In the new screen , select "Programs and Features".
 

5.  Locate UFile 2013 and click "Remove".
 

6.  Locate UFile Updater 2013 and click "Remove".
 

7.  Locate MSXML 4.0 SP2 (KB954430) and click "Remove".
 

8.  Locate MSXML 4.0 SP2 (KB973688) and click "Remove".
 

9.  Locate MSXML4SP2 and click "Remove".

 

10. Locate Soap 3.0 Toolkit and click "Remove".

To reinstall, download the latest complete installation of UFile 2013 from this link:

http://downloads.drtax.ca/ufile/UF2013EGYH34U86GA23WHUS4/UFile2013.exe

NOTE : Do not choose "Run". Choose "Save" and save it to your Desktop, then run (re-install) it from there.

If you have Windows Vista, 7 or 8, please try running the program as the Administrator. To do this, hold down the SHIFT key and right-click the shortcut to UFile 2013. Select "Run As ..." in the drop-down menu and choose to run it as the Administrator.

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  • 2 weeks later...

Hello again. I have developed the same problem one more time. I was able to fix it using the same solution that you provided but am now wondering why this keeps happening. Will this be a reoccurring problem that will necessitate reinstalling the program over and over again?

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