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WendyB

How can I change my 2012 Standard purchase to the additional 4 on the Plus

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I have used 16 of my 20 returns on the Plus program.  I purchased a copy of the Standard program so I could have 8, which is what I require, but it won't let me use it.  It reverts to the original Plus program.

 

Since I can't use the program, I'd like to return it and use the money to purchase 4 more on the Plus program.

 

How can I do this?

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You should be able to add the standard key to the PLUS following these instructions:

 

You can add the key for the additional returns as follows:


1. Run your UFile program.
2. Go to "Tools", and select "Add extra returns...".
3. Click on the "+ Add new key" button.
4. Enter your activation key, and then click "OK".
5. You should see your tax return counter increase accordingly.

 

NOTE: Do not exceed 20 returns (per computer). If you do, you will still be limited to a maximum of 20 returns because of CRA restrictions on the number of returns that personal tax software can produce:

 

The CRA has determined that a limit of 20 returns, whether printed or filed using NETFILE, is appropriate and sufficient for a NETFILE software product. This will allow even a large family to share one software product to prepare and file their tax returns. The CRA has asked that all software developers respect this limit in order to be certified for NETFILE.

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