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Sabika Rizvi

Unable to NETFILE federal return due to address mismatch error

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Hi, I have been using UFile for a while to file my tax return. For this year's tax return, I was looking forward to submit it electronically to NETFILE as opposed to mailing it. I've verified all the interview setup questions to be answered correctly, and ensure my d/o/b, address and name aligns to those present in NETFILE ( called the NETFILE eService helpdesk to confirm). In spite of correct information being entered, I am still unable to NETFILE my return with this software error :

 

"

"

 

This is blocking me from submitting my tax return. Please take a look.

 

Thanks!

 

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