Jump to content

talking to live help a possibility?

Recommended Posts



We have a problem that we can't figure out with entering RRSP 'stuff' and the online help isn't exhaustive enough.  Does anyone know how we can talk to a live person?  What number can we call?  Thanks in advance.

Share this post

Link to post
Share on other sites

Telephone support is only available for the Plus and PRO versions of UFile.


If you have the the Plus or PRO version, you can find our support phone number by clicking on "Help" in the menu at the top of the program, and then "Support Assistant". Click "Next" twice. The phone number is near the bottom of the window.


Otherwise, questions or issues must be submitted using the "Support request form" link provided in the "Help" menu, or by selecting "Contact us". Note that a phone support call may take place if a problem cannot be resolved via email.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


© 2013 ImpôtExpert, Thomson Reuters. Tous droits réservés. Politique de confidentialité
  • Create New...