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Deanna

talking to live help a possibility?

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Hi,

 

We have a problem that we can't figure out with entering RRSP 'stuff' and the online help isn't exhaustive enough.  Does anyone know how we can talk to a live person?  What number can we call?  Thanks in advance.

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Telephone support is only available for the Plus and PRO versions of UFile.

 

If you have the the Plus or PRO version, you can find our support phone number by clicking on "Help" in the menu at the top of the program, and then "Support Assistant". Click "Next" twice. The phone number is near the bottom of the window.

 

Otherwise, questions or issues must be submitted using the "Support request form" link provided in the "Help" menu, or by selecting "Contact us". Note that a phone support call may take place if a problem cannot be resolved via email.

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