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Netfile not allowed when applying for the family tax cut deduction (Help)

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I'm in BC,  have tried entering in two different account for Ufile,, one with my self as the first person and wife as second, and then as my wife first and  then myself under her.


With both it give the same error about NetFile just with the opposite name




I followed all the steps, have listed our son... 

not sure what i'm doing wrong.


please help!

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