bctoots42 0 Report post Posted March 3, 2016 Page 2 of the tax summary will not print - it doesn't even go into the printer queue. All other pages print. Has anyone else had this problem and if so could you fix it? I have temporarily solved it by saving the page as a PDF and then printing it. It works but it takes extra time. Quote Share this post Link to post Share on other sites
jrj701 0 Report post Posted March 10, 2016 I have encountered the same problem with the tax returns I have completed so far. I can print all the other pages except page 2 of the Tax Return Summary. I have not been able to figure this out but will try your solution mentioned above. Quote Share this post Link to post Share on other sites
DENK 8 Report post Posted March 10, 2016 Hello, The issue was sent to our QA department. I suggest to use the PDF for now. We apologize for this inconvenience. Quote Share this post Link to post Share on other sites
Arch 0 Report post Posted April 8, 2016 Any progress in one month's time? I actually successfully printed one form over a month ago; upon returning home last week, I was offered an "update" which was installed. Now for a second file, Page 2 will NOT print. Is this going to be fixed? Quote Share this post Link to post Share on other sites
Gaetan 40 Report post Posted April 8, 2016 Please update the driver of your printer: http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly?SignedIn=1 You can also save the tax return as a PDF, open it in Adobe Reader and print the pages that you want. Quote Share this post Link to post Share on other sites
Arch 0 Report post Posted April 9, 2016 Thanks, but my drivers are up-to-date; also, this problem is ONLY with uFile, no other, and only page 2 (so far) - weird. Quote Share this post Link to post Share on other sites
TaxingTax 0 Report post Posted April 10, 2016 I just created my account on this forum because I couldn't print my return other than via PDF. I see it is a localized problem with Page 2 and after seeing that I tried to print the Federal Tax Return only. This appears to have worked. I see above it was sent to the QA dept March 10 - and it is still not fixed. Makes you wonder about the rest of the program. To somewhat paraphrase what the airline exec said in "Search of Excellence", "Dirty seat tables to the passenger means we don't do engine maintenance". Quote Share this post Link to post Share on other sites
mpenni 44 Report post Posted April 11, 2016 I have experienced the same problem printing page 2 of the Tax Return Summary, but only after upgrading to Windows 10. I uprgraded over the weekend and last week, under Windows 8.1, I was able to print all pages without any difficulty. I hope that this observation will help the Q&A department. It would be nice to have a solution, (that does not involve resorting to saving the file to PDF), before the end of tax season. Quote Share this post Link to post Share on other sites
Arch 0 Report post Posted April 12, 2016 And, to reiterate, I had no problem, with Windows 10, until after a March update to uFile. Quote Share this post Link to post Share on other sites