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JoanneK

2015 Federal return rejected weird message

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Yesterday I did my returns for myself and my spouse...went to submit .  3 of the 4 returns went thru no problem.  My federal was rejected with this message

 

't1rq:FileReturnRequest' start tag on line 1 position 191 does not 

match the end tag of 't1:T1Return'. Line 1, position 966

 

 

Sent message to Ufile, got useless reply, no help so far.

 

Anyone else have this problem?

 

 

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Good Afternoon,

 

If you are using an earlier version of the UFile product simply access the "File Progress" page within the Identification Tab and remove any Acknowledgement dates which were entered.  You may then recalculate the return in question and retransmit.

 

If you recently downloaded or intend to download the latest UFile version then the software will automatically remove the date for you.

 

Please note though that under the latest version if the date is not removed then this indicates that your return was actually received and accepted by CRA's system (despite the message above).  We would then ask that you contact CRA in order to confirm the successful transmission of the return.  We apologize for the inconvenience. 

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Hi,

 

This Error will also arise if you attempt to NetFile a Return when you selected the option "No, I will mail it" within the NetFile Page under the Interview Tab.  You must be sure to select the option "Yes (if eligible)" instead.

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