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chris hohenwald

cannot netfile must enter ex-spouse information

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Ufile is telling me that since I divorced last year, I cannot net-file until I enter my ex-spouse information.

I have told the program that there was a change, separated and now divorced.  When I press 'click here to fix' a blank screen pops up and nowhere do I see any place to enter ex-spouse information.  I have googled the problem and followed all advice, but to no avail.

Anyone have a solution to this?

Thanks in advance.


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Yes, we have been able to recreate the problem you wrote about and we will have it rectified within our next update.  We are hoping to have the update available within the next 24 to 48 hours at which point you should be able to download it (for DeskTop purposes).  I hope this answers your question and we apologize for any inconvenience.

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