Jump to content
Français
Sign in to follow this  
chris hohenwald

cannot netfile must enter ex-spouse information

Recommended Posts

Ufile is telling me that since I divorced last year, I cannot net-file until I enter my ex-spouse information.

I have told the program that there was a change, separated and now divorced.  When I press 'click here to fix' a blank screen pops up and nowhere do I see any place to enter ex-spouse information.  I have googled the problem and followed all advice, but to no avail.

Anyone have a solution to this?

Thanks in advance.

Chris.

Share this post


Link to post
Share on other sites

Hi,

 

Yes, we have been able to recreate the problem you wrote about and we will have it rectified within our next update.  We are hoping to have the update available within the next 24 to 48 hours at which point you should be able to download it (for DeskTop purposes).  I hope this answers your question and we apologize for any inconvenience.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
Sign in to follow this  

© 2013 ImpôtExpert, Thomson Reuters. Tous droits réservés. Politique de confidentialité
×
×
  • Create New...