Jump to content
Français
Search In
  • More options...
Find results that contain...
Find results in...

Recommended Posts

Roger, what system locales, what are you talking about? Everybody is experiencing this, look in the other thread.

 

You should roll it back IMMEDIATELY, not "early next week"! This is a major issue holding everybody up during a tax season!!!

Yes, if not , we will not used UFILE next year. and it's stupid to associate the system Locale, because a lot of Canadians  use their own language locale

Link to post
Share on other sites
  • 2 weeks later...

Sorry to hear that. This is specific to certain system locales.

A fix is in the works and should be available early next week.

Is there a fix available? 

 

I just downloaded the software yesterday, created 2 returns using a different locale, changed to English locale, then my existing return became password protected. Please let me know if I can get in the files, ASAP thank you! If not I would like to ask for a refund!!

Link to post
Share on other sites

Is there a fix available? 

 

I just downloaded the software yesterday, created 2 returns using a different locale, changed to English locale, then my existing return became password protected. Please let me know if I can get in the files, ASAP thank you! If not I would like to ask for a refund!!

 

Please refer to this post for the workaround: http://community.ufile.ca/index.php?/topic/6546-issue-with-update-to-v1916/?p=12525

 

If you are still encountering issues please contact support@ufile.ca and they will be able to help you fix the passwords in the files.

Link to post
Share on other sites
  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...