softglove

Missing CRA Auto-Fill capability

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I'm a new online user trying to use the CRA Auto-fill my return capability. The help file reads:

 

To use the CRA's Auto-fill my return service for the first time, please follow these steps:

1. On the 'Interview" page, in the navigation window list located on the left-hand side, select the page "CRA Auto-fill my return".

 
There is no "CRA Auto-fill my return" option. I've tried both Chrome and MS Edge browsers on Windows 10 with all updates / patches applied.
 
Any suggestions appreciated.

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We had to remove the CRA's Auto-fill function due to some glitches in the program.

 

It may be restored before the end of the tax season but your best option is to enter your data manually.

 

We apologize for the inconvenience.

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