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socramjf

Attempted to Perform un Unauthorized Operation

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Does anyone also have this same error message?
When I try to change between myself and my dependants, or change answers on my interview, I get this error message. "Attempted to Perform an unauthorized Operation"
Most of the times I lose all info that I entered.

Been trying to contact Ufile for a week now, but NO answer.

I would appreciate some help from anyone.
Thank you.

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I'm having this same problem. I went through the hurdle of signing up to this forum just so I can ask for some technical assistance. 

 

Did you finally hear back from UFile support? 

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Update: Seems like this was an intermittent problem. I had to wait about 30 minutes then try again. I was able to complete and submit my taxes finally. Took about 20 tries but now I'm done. 

 

I'll be shopping for alternatives come next Tax season.

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Hi,

 

Attempted to perform an unauthorized action”

 

This usually happens because the internet service provider has some rules not compatible with our application security measures

 

Cause: Internet Service Provider, security feature built in our application are not compatible with ISP firewall.

 

Solution: Use a different Network (work internet or home internet). Log out from any other session and any other device.

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