Jump to content
Français
Search In
  • More options...
Find results that contain...
Find results in...

Online Ufile asking to Pay again


Recommended Posts

Hi Guys

 

I have the same kind of issue.  I have paid in December 2016.  Now i was doing my tax and I launched the 2016.  I did some calculation and was able to do every thing.  I was able to view  or print Tax Return.  Later some issue happened and I was not seeing last year comparison.  I deleted the 2016 file and created again.

 

Now i can not view or print Tax Return.  It asks me to Pay.   When I click on "Tax Return View or Print Return File" its pop up the Message "Ready to Pay".    I have logged issue but did not got back any feedback from Ufile.  It is almost 2 weeks now.  Need help to resolve this issue and any idea how i can fix it.

 

 

Link to post
Share on other sites
  • 1 year later...

(solved)

this happened to me and ufile solved it as follows:

I paid for my account in dec 2017, when I was doing my taxes I deleted the file & redid it..then it asked for payment.

i called ufile (1-514-733-8414) & waited 45min on hold.  After the rep picked up they fixed it in 5 min by emailing me a rebate code which worked 


 

 
Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...