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card decline - but card is fine

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I saw that a month prior there seemed to be issues in purchasing UFILE online

 

When I input my card information and move on to pay I am getting that my card is declined. Upon investigating with the bank this information is untrue, there's more than enough space for this 20 dollar purchase...

 

has this problem begun to reoccur or was it never fixed? I have tried both chrome and firefox.

 

 

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