Jump to content
Search In
  • More options...
Find results that contain...
Find results in...

Can't Netfile Due to Error Code 16

Recommended Posts



I'm currently experiencing an issue when submitting a netfile for my spouse.


Rejected March 17, 2017 3:09 PM
Error code(s):16Your records with the Canada Revenue Agency (CRA) indicate that you are filing an income tax return for the first time. Please indicate in your software that you are filing an income tax return with the CRA for the first time, and enter your Given Name (if applicable), Second Name (if applicable), and Family Name in the name fields and try to retransmit your return.


I've already included the information the error code says to do, but it still fails.


Please advise,

Abraham Soon

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...