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clw

Ufile will not execute

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During a routine startup, Ufile froze with the mouse becoming immobile. I reset and restarted the computer and now when I click on either the Ufile shortcut icon or the executable in the ufile subdirectory, nothing happens. I attempted a repair using my Ufile disk but i get a 'Windows Installer error 1612'. I uninstalled and reinstalled from the download link obtained when I purchased the software, and still the software does not execute.

How can I regain use of Ufile?

 

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I solved the problem by following Gaetan's instructions, on clearing the Thomsons_Reuters cache found in the thread: 'Error UFile 2016- frozen software or cannot start (20.12)'

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