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ndeakin

Payment Failure - stuck validating credit card

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I am attempting to purchase a UFile online T2 return for a corporation, using internet explorer. I entered the payment information and clicked "Submit" on the payment page. I am shown a loading dialogue that says "Please wait while we validate your credit card." The payment never appears to succeed and the previously mentioned dialogue stays indefinitely. The attached screen shot shows the dialogue.

I guess my question is, how can I successfully pay for a T2 return? Is there currently a known problem with payments?

post-24396-0-89497400-1494980196_thumb.png

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