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Incomplete Identification

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When I click on 4) Tax Return, I get the following message (see below); however, my complete name, DOB and SIN # are valid. I keep getting this same error no matter how many times I delete and re-enter the information. Furthermore, no one at uFile actually gets back to me - why did I use this service again?


Incomplete Identification

Your identification is incomplete. In order to see your tax return, you need to have a complete name and date of birth, plus a valid SIN. If you don't have a SIN, you can enter "000-000-000" on the identification page.

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