Hello Customer Support?

Downloading U16 file extension

Recommended Posts

I have contacted Ufile via email nearly 5 times in regards to my enquiry as to where to find the U16 file download. I have been clear in every email that I am using the online Ufile 2016 version and wish to download the proprietary U16 file. I received the same generic response from Ardalan to log in an access my account. Nothing else. He/she also asks me if Im using the online product! Also called, left voicemail, and today 45 minutes on hold trying pro support and gave up. 

WHERE DO I DOWNLOAD MY U16 FILE ? NOT THE PDF, NOT JUST VIEWING MY FILE, NOT JUST LOGGING IN!!

Andre

Share this post


Link to post
Share on other sites

Hello André,

Re: Differences between UFile ONLINE and UFile for WINDOWS
We offer two products for the preparation of tax returns for individuals: UFile ONLINE and UFile for WINDOWS.

UFile ONLINE is a Web-based application that allows you to prepare your tax return online. There is no program to install and all your data is saved on our secure servers. Please see http://www.drtax.ca/en/UFile/software-products/online-tax-solution.aspx for more details.

UFile is absolutely FREE for millions of taxpayers. You may be one of them:

http://www.drtax.ca/en/UFile/tips-and-tools/UFilefreefiling.aspx

UFile for WINDOWS is designed for Microsoft Windows. You install this program on your own computer. All your data is stored on your computer.

With UFile 4 you can prepare up to 4 returns for any level of income and 4 additional returns for modest income taxpayers.

With UFile 12, you have the ability to prepare up to 12 returns for any level of income and 4 additional returns for modest income taxpayers. You can purchase both the UFile for WINDOWS 4 and 12 versions either online on our website, http://www.ufile.ca/windows/Store/, or at one of several participating retail stores:

http://www.drtax.ca/en/stores.aspx

Remember that with both products you can transmit your returns via NETFILE (if eligible) or submit them by mail, in paper form.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now