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Ufile cant read data files after move to new computer

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I have Ufile on my old computer Windows 7, and move the exe as well as the data .uxx files over to a new computer running Windows 10.

On Windows 10 computer, I got the following error when opening an .u17 file :

Exception of type "System.Exception" was thrown

and when opening an .u16 file:

File is not valid

These errors do not occur on old computer. Redownload/reinstall Ufile 2017 did not help...

Thanks for any advise

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I have no reply so far. Back to the old computer for this year which is not good in a long term.

Next year, I will have no choice but considering other Tax filing products. So far I got no customers services from Ufile either ...

! ! !

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