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Weird Bug when netfiling Quebec Return

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I posted this in another section of forum but noticed it is more active here. So please don't hurt me for the double post. :)


I believe this is a bug, as I am not getting any errors. I filed both mine and my spouse's federal returns successfully (Status: File Accepted). But when I get to the Quebec Netfiling part, my status says Ready for filing and my spouse's status says File rejected. I got this error because I initially put in the incorrect NOA number for my wife, but corrected it after and it was then accepted and I got a reference number and everything for her, but it still says rejected for some odd reason.

Now, when I go file my Quebec return, and I input my NOA number and submit, it takes me to my wife's Netfile submission screen where it says that it was accepted at 9:34am. It's not taking me to my accepted screen and my Quebec return status remains "Ready for filing". Is anyone else experiencing this behavior?

I've attached a .jpg for your reference.


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Could you please contact UFile Support to get more assistance with that.

If you use UFile ONLINE (Web), to get help, please follow the procedure below:

1. Click on "Help" menu from the top-right corner.
2. Click on the online application form ''Support request form'';
3. Complete the page by answering all the questions and describe in detail the issue that you are experiencing;
4. If you already wrote to us, please specify the request number (UFnnnnnn) and check the box "Check to authorize UFile ONLINE to VIEW your tax file".
5. Finally, click "Submit request".
If you use UFile for Windows (the CD-Rom or the downloadable version), please follow these steps:

1. Click on "Help" menu from the top-right corner;
2. Choose the option "Support assistant" and click twice "Next", to advance to page 3;
3. Enter your email address;
4. In the drop-down menu, select the most relevant category;
5. Describe your problem in details in the following box;
6. If you already wrote to us, please specify the request number (UBnnnnnnn) and tick the box "Do you want to send your tax file as an anonymous file";
7. Finally, click "Submit request".

Please also note that will first receive an automated answer suggesting links that might answer your question. It is necessary to reply to this initial email to receive further assistance from one of our agents. The members of our team will respond as soon as possible.

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