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Taxpayers List

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After I sign in to my online account and click on my 2017 return only my Mom's Tax return comes up. If I click on start a new 2017 return it says I've already started a 2017 return and I should click on the Taxpayers List . There is no Taxpayers List on the Screen!!

 Help!

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Hi,

It is possible that you are using a different account for preparing your tax return.

Please click on "Did you forget your user name" and after following the necessary steps, you'll receive an email with the list of your user names for UFile ONLINE.

image.png.e362f13dbadfcd7359f711e8f31d066e.png

 

I hope this answer will help you!

Have a great day!

 

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