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I have confirmation numbers but ufile says not done

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I filed returns for two different people and received the confirmation numbers from both CRA and Revenue Quebec. However, when I look at the coutner it tells me for one person the paper return was done but not the netfile. And for the other person, it tells me neither the paper nor the netfile was done. (but I do have a PDF of the return)

How can I be sure that the government did indeed receive these returns?

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