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ufile 2018 won't open

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Having the same issue.......Ufile2018 won't open. I get a brief message that says Ufile is loading and then it goes away and nothing. Ufile 2017 opens fine. Looking for a solution......thanks.

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Having same issue since March 25.I was able to purchase UFile 2018 4 Windows,download,transfered all my files from 2017 and even did 2 tax returns(federal and provincial) and submitted one of the provincial returns however on that day I received an error message from CRA site saying to try later so I saved and closed the program but since then am unable to restart UF2018.I get same error message that UF is loading and then get error message that it is closing.....HELP :(

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Tried this and it looks like it solved the problem.

 

1. Open Windows Explorer (Windows Key + E)
2. In the address bar, type “%localappdata%\Thomson_Reuters_DT_Tax_an”.
3. Press ENTER.
4. Delete all folders found inside the “%localappdata%\Thomson_Reuters_DT_Tax_an” folder.
5. Start UFile 2018 again.

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